Bridgewater’s award-winning myPolicy™ solution enables mobile operators to give subscribers control over their mobile experience including:

• My Usage: Tracking real-time data, SMS and applications usage, as well as voice and roaming charges anytime, anywhere.
• My Limits: Setting personalized limits, notifications, and roaming controls to manage mobile usage and prevent bill shock.
• My Offers Receiving special offers in real time such as day passes for new applications, roaming passes for subscribers who are traveling, bandwidth top-ups, or free SMS with mobile advertising.

Benefits for mobile operators:

• Drive incremental revenues with personalized services such as roaming or application day passes, bandwidth boosts, and special event offers based on usage or location.
• Improve customer loyalty by empowering consumers and enterprises to set their own policies, limits and notifications including mobile usage at home, in the office, and while roaming.
• Create Application Store brand awareness - with a convenient mobile application that offers easy access to personalized usage controls and service options. Operators can customize the myPolicy application with functions available on self-service web portals such as modifying plans and access to account features.
• Reduce customer service costs - by giving subscribers the freedom to set their own policies and monitor usage in real time on their mobile devices.

 

TM Forum: Preventing Mobile Bill Shock: Are You Ready?

Bridgewater Systems Radio presents the Mobile Bill Shock Phenomenon: