Amdocs offers comprehensive consulting, planning, implementation, and management services for every stage of network development. Amdocs' Professional Services organization consists of a worldwide team of specialists mandated to help optimize your network investments, maximize your revenue generation, and shorten your time to market for new and innovative services.

Why Amdocs' Professional Services?

• Leverage expert services to install, commission, and test new deployments of Bridgewater solutions.
• Attain training, product upgrades, and assistance in network expansion activities.
• Access broad service offerings ranging from vision and system architecture to implementation and custom application development.
• Gain support for key projects for time to market advantage.
• Leverage project management expertise (including realistic scoping and risk management), as well as manpower and resources to assure the solution implement on time.

Professional Services Overview

Installing, Commissioning, and Upgrading services accelerate the deployment of IP services.

• Installation, interface development, prototype support, interoperability testing, and troubleshooting
• Version upgrading; analysis; and plan, design, and implement so there is no loss of service to valued customers

Training services offer complete training for all aspects of the Amdocs product suite, customized to meet your unique needs. We offer advanced technical workshops onsite or at our state-of-the-art facilities in Ottawa, Canada, and we also offer to locate an engineering expert on site as needed.

Strategic Consulting services assist in filling the gaps in existing IP services and product strategy, or help develop a new mobile data strategy.

• Requirements definition, gap analysis, solution selection, and implementation
• Business process re-engineering and integration
• Strategy development and requirements definition

Solution Architecture Design services enable development and integration management of Amdocs products in multi-vendor environments, including standardization of processes to assist in developing best practices and technical statements of work with projected costs and schedules.

• Requirement identification and definition
• Network design and planning
• Costs and schedule optimization

Project Management services ensure proper planning and execution of mission-critical projects. In addition, Amdocs' experienced and certified project management professionals hold extensive experience and knowledge in pinpointing when and where problems typically occur, and can help reduce or eliminate problems for customers.

• Project scope, schedule, cost, quality, communication, and resource management
• Implementation plan for the deployment project
• Risk management

Custom Development services enable customers to leverage our experience in customization projects for Tier 1 service providers around the world and enable you to differentiate your services at pace with subscriber demand.

• Rapid development for custom features
• Integration with third party network components using non-standard interfaces
• Plug-ins for the Amdocs Service Controller, Amdocs Home Subscriber Server, Amdocs Policy Controller, and Amdocs Subscriber Data Broker

With Co-Managed Services, you no longer need to bring the monitoring and service of your intelligent broadband control solutions completely in-house.

• Deployment management and service provisioning
• 24/7 monitoring and support – remote, local, and/or global management
• First- and second-line product support

LEARN MORE about Amdocs' Professional Services by contacting Amdocs.