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Support
Our customer support team is a group of highly knowledgeable, experienced support specialists. They provide a comprehensive range of personal and interactive services and training to keep customers connected and operational 24 hours a day, 7 days a week.
Registered Bridgewater Systems' customers benefit from:
- 24/7 toll-free telephone support .
- Rapid response to email support requests during regular business hours.
- Remote dial-in analysis and error corrections.
- Proactive problem tracking.
- Secure customer website that delivers training, documentation, and customer-specific diagnostic information.
- Product updates and downloads.
The Customer Self Service portal is a password-protected website to provide our customers with documentation, product updates, and news.
If you are a customer or partner of Bridgewater Systems requiring support, please contact us at:
Support Toll Free:
North America and Puerto Rico : +1 877 943 3772
Mexico (Avantel, Telmex): +00 1 800 514 3772
Spain : +900 967060
Global*: +00 800 9433 7726 (00 for most of Europe)
Support Non-Toll Free:
North America : +1 613 271 2019
International: +011 613 271 2019
E-mail: support@bridgewatersystems.com
*Coverage in Australia, Belgium, Denmark, Finland, France, Germany, Hong Kong, Ireland, Israel, Japan, Malaysia, Netherlands, New Zealand, Norway, Singapore, South Korea, Sweden, Switzerland, and the United Kingdom.
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