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Tiered Services

The days of all-you-can-eat data plans are numbered as service providers evolve to tiered or usage-based plans to appeal to a broad set of subscriber segments. The key to profitability is offering a range of service tiers based on volume, time, and application usage that can be metered in real time.

The Amdocs Policy Controller helps service providers address challenges posed when implementing tiered service offerings:

  • Creating and managing multiple usage thresholds on a per-application basis;
  • Accelerating time to market from flat rate plans to tiered services while maintaining customer loyalty; and
  • Implementing new service tiers cost effectively.

Amdocs' unique policy-based solution for tiered services enables operators to offer sophisticated plans with options; such as, metered usage of specific applications, daily maximums for data usage, and limited data usage for certain types of traffic like video streaming. A la carte options like tethering, video downloads, and roaming can be added to appeal to cost-conscious users at one end of the spectrum and premium users at the other end.


Ingredients
Amdocs Policy Controller
The Amdocs Policy Controller provides high performance dynamic policy control to meter network resource consumption in real time for innovative, tiered service bundles.

Multi-Service Metering
Enables service providers to meter multiple services simultaneously per subscriber, per application or location basis (roaming or home network).

Onboard Real-Time Quota Management
Provides a flexible approach to tier innovation services and offers ease of creation and teardown of new service tiers for broad market penetration. Quota management is based on time, volume, application type, or any combination.

Subscriber-centric Approach to Service Entitlements
Manages multiple quotas in real time on a per subscriber basis, including shared wallet across multiple devices and service extensions; such as, tethering and roaming.

Notification and Redirection for Improved Subscriber Transparency
Notifies subscribers when they approach or breach a quota threshold. Redirects subscribers to a service portal for additional options; e.g. service tier upgrade, bandwidth boost, and promotional offers.

Amdocs' myPolicy™ Solution
Amdocs' myPolicy, a unique self-service client application for smartphones, tablets, and laptops, is the ideal tool to help subscribers transition to tiered services and manage their mobile data usage in real time.

Nutritional Benefits
  • Eliminate the cost and complexity of integrating to online charging systems
  • Accelerate subscriber acquisition with personalized services, quality of service guarantees, and lower cost base packages
  • Offer more choice with plans for every wallet to encourage data service adoption
  • Deliver visibility into real-time data usage
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