Support

Our customer support team is a group of highly knowledgeable, experienced support specialists. They provide a comprehensive range of personal and interactive services and training to keep customers connected and operational 24 hours a day, 7 days a week.

Registered Bridgewater Systems customers benefit from:

24/7 toll-free telephone support
Rapid response to email support requests during regular business hours
Remote dial-in analysis and error corrections
Proactive problem tracking
Secure customer website that delivers training, documentation, and customer-specific diagnostic information
Product updates and downloads
Customized training

Customer Portal — This password-protected website provides Bridgewater customers with product documentation, product updates, and news.

Contact Customer Support

If you are a Bridgewater Systems customer or partner requiring support, please contact us at:

Support Toll Free:
North America and Puerto Rico: 1 877 943-3772
Mexico (Avantel, Telmex): 00 1 800 514 3772
Spain: 900 967060
International: 00 800 9433-7726*
(00 for most of Europe)

*Coverage in Australia, Belgium, Denmark, Finland, France, Germany, Hong Kong, Ireland, Israel, Japan, Malaysia, Netherlands, New Zealand, Norway, Singapore, South Korea, Sweden, Switzerland, and the United Kingdom

Support Non-Toll Free:
North America: 1 613-271-2019
International: 011 613-271-2019

E-mail: support@bridgewatersystems.com



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